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How p200m link protects your privacy

When you open an account with us, your personal and financial information stays secure.

Account verification requiredPayment data encryptedNo third-party sharing without consent
p200m link How p200m link protects your privacy
GET IN TOUCH

Privacy questions? Contact us directly

Email support Send privacy inquiries to our team at [email protected]. We respond to data access requests within 5 business days and handle deletion requests within 14 days where local law permits.
Live chat Available 09:00–23:00 WIB Monday to Sunday. Our agents can walk you through data retention settings, explain how your payment information is stored, and process urgent privacy requests immediately.
Account settings Visit Settings > Privacy & Data within your p200m link account to view collected information, adjust cookie preferences, download your account history, or request permanent deletion of your profile.
HOW WE SAFEGUARD

Security, retention and your rights

Data encryption

All personal and payment data transmitted between your device and our servers uses TLS 1.2 encryption. Stored data is encrypted at rest using AES-256. This protects your information against unauthorised access during deposit and withdrawal cycles.

Cookie policy

We use essential cookies for login persistence and fraud detection, plus analytics cookies to understand how you navigate the lobby. You can disable non-essential cookies in Settings > Privacy without losing account access.

Retention windows

Transaction records are kept for 7 years to comply with local financial regulations. Account profiles are deleted within 30 days of your request, unless a withdrawal dispute or investigation is pending.

Third-party access

We share data only with payment processors for DANA, OVO, GoPay and QRIS transactions, and with fraud-prevention partners. We never sell or rent your information. You control whether to allow these shares via your consent preferences.

Account security

Two-factor authentication via SMS is available in Settings > Security. We recommend enabling it to prevent unauthorised logins. Your password is hashed and never stored in plain text.

Data access & portability

You can download a complete copy of your account data, including deposit history and personal details, as a CSV file from Settings > Privacy & Data. Requests typically process within 7 days.

Frequently asked questions about your privacy

When you request account deletion, we remove personal information within 30 days. Transaction records required by law are retained separately and cannot be tied to your identity. Outstanding withdrawal requests are completed before deletion begins.

Payment details from DANA, OVO, GoPay and QRIS deposits are retained for 7 years in encrypted storage to comply with Indonesian financial reporting rules. You can request early deletion of stored card details by contacting support, provided no disputes exist.

Yes. Visit Settings > Privacy & Data and toggle off analytics and marketing cookies. Essential cookies for login and fraud detection cannot be disabled without losing account functionality, but you remain fully able to play and withdraw.

We share only with payment processors necessary to clear DANA, OVO, GoPay and QRIS transactions. Fraud-detection vendors may receive anonymised transaction patterns, never your name or identity. We never sell personal data to advertisers or data brokers.

Open Settings > Privacy & Data and click Download My Data. We compile your profile, transaction history and communication records into a CSV file, usually within 7 business days. Players in Semarang and Makassar access the same download tool.

Contact support immediately via live chat (09:00–23:00 WIB) or email [email protected]. We'll review your account activity, reset your password, and enable mandatory two-factor authentication. Fraudulent transactions may be reversed depending on local regulations.

Withdrawal requests require identity verification to comply with anti-money-laundering rules. We collect bank account details or mobile money identifiers for DANA, OVO, GoPay and QRIS only during payout processing. This data is deleted after settlement, typically within 48 hours.